erasemyreputation
For boutique and luxury hotels

A guest paying four figures a night
reads one review first.

Luxury travellers book on reputation. We remove the reviews and pages that cost boutique hotels and resorts their best bookings, and you pay only once each one is gone.

Starting at $500 a review Google and Trustpilot $600 each for 1 to 5, dropping to $400 at 100+. Yelp $750, dropping to $600 at 21+. You pay when it is gone No charge if it comes back Confidential
Quiet by design

Nobody sees us in it.

Your engagement is confidential. We never name our clients and never post or publish anything about the work, so anyone who searches for you finds a cleaner page and no trace of us.

What it costs you

Where a review costs the most.

Luxury hospitality sells a promise before it sells a room. A traveller considering a suite, a villa or a wedding party looks at the rating, reads the most recent complaints on Tripadvisor and Google, and tests whether the brand lives up to its photography.

Rates at this level make every booking large, and a single guest often brings repeat stays, referrals and group business. Losing the booking over one review is a high price for a property to pay.

Review sites also rank on the hotel's name, so a complaint about a single stay can meet every traveller who searches for the property.

High rates, high scrutiny

The more a guest pays, the more carefully they read. A single complaint about service or a room can decide the booking.

Recency drives the decision

Travellers read the latest reviews first. A bad month can outweigh years of good ones.

The brand is the product

A property priced on exclusivity cannot afford a page one that reads like an ordinary hotel.

Who we work with: Boutique hotels, luxury resorts, villas and private residences, hotel groups and management companies, spas and destination retreats.
Scope of practice

Everything we take off the web.

Removal first, on every surface. What genuinely cannot come down gets displaced, and you are told which is which before you spend anything.

Search results

Defamatory articles, blog posts, and whole attack sites taken off the web at the source.

Google reviews

One-star reviews and coordinated review attacks cleared, priced by how recent each one is.

YouTube

Videos naming you removed, and hijacked or lost channels recovered.

Instagram & Facebook

Defamatory posts and accounts removed. Locked or disabled accounts recovered.

TikTok

Takedowns on posts and accounts, plus recovery of banned or locked accounts.

Reddit

Threads and comments removed, including the ones ranking on your name.

Trustpilot & directories

Reviews and listings removed from the platforms your buyers actually check.

Records & mugshots

Old filings and dismissed charges delisted from the aggregators that profit from them.

AI assistants

The record ChatGPT, Perplexity, and AI Overviews repeat about you, corrected at the source.

Verification

We prepare and manage your official platform verification application end to end.

Press placement

Coverage placed across national and trade publications.

Reddit & Quora

Organic presence where buyers ask for recommendations and AI assistants go to find answers.

Yelp

Listing management and paid placement on the platform your local buyers still open first.

Google & Meta ads

Search, Performance Max, Facebook and Instagram, run by the team that cleaned up your search results.

Every major ad platform

TikTok, YouTube, LinkedIn, and Microsoft, managed under one roof with one report.

Where we work for hotels and resorts: Google, Yelp, Tripadvisor and Trustpilot reviews, plus the articles, videos and social posts that keep a bad stay in front of travellers.

Where we place coverage

VarietyWall Street JournalThe Hollywood ReporterTime MagazineTechCrunchForbes AustraliaArchitectural DigestCondé Nast TravelerAllureWWDUS WeeklyNY PostThe TimesThe SunRobb ReportPitchforkGolf DigestBon AppétitEpicuriousTeen VogueArs TechnicaCoindeskThe Real DealNew StatesmanSourcing JournalColliderScreenrantThe Epoch TimesOK MagazineSelfVarietyWall Street JournalThe Hollywood ReporterTime MagazineTechCrunchForbes AustraliaArchitectural DigestCondé Nast TravelerAllureWWDUS WeeklyNY PostThe TimesThe SunRobb ReportPitchforkGolf DigestBon AppétitEpicuriousTeen VogueArs TechnicaCoindeskThe Real DealNew StatesmanSourcing JournalColliderScreenrantThe Epoch TimesOK MagazineSelf

Titles we can place coverage in. Availability, editorial fit, and cost vary by publication and are confirmed before any campaign begins. Placements are paid and disclosed as required. Naming a title here indicates placement capability, not a partnership, endorsement, or any existing relationship with that publication.

Discretion

A property that does not argue in public.

Luxury properties protect their tone. A public dispute with a guest does nothing for it. We work at the source, without public replies, and what you send us is used only to evaluate your matter.

Guests and staff never take part. You send us the property and the pages that concern you, and we report back with what can come down and what it costs.

Our commitments

Commitments, in writing.

$0

Until the review is gone

You are not charged for a review until it is confirmed gone. Starting at $500 a review. Google and Trustpilot $600 each for 1 to 5, dropping to $400 at 100+. Yelp $750, dropping to $600 at 21+. No deposit, and nothing charged for a review that stays up.

0

Dollars when it comes back

If something we removed is reposted, we take it down again at no charge. Deeper work carries a deposit and keeps the full refund on anything still published at 14 days.

How it works

Two ways in. The same straight answer.

Some clients know exactly which page is the problem. Others only know that something is wrong. Either route ends in the same place: a list of what can come down, what each item costs, and how long it takes.

Route one

Run a scan

Give us the name and the property. We search the open internet for everything negative attached to it: reviews on Google, Yelp, Tripadvisor and Trustpilot, plus articles, forum threads, videos, images, records sites, and what the AI assistants now repeat when a prospective guest asks about you. You get back an itemised list, including the things you did not know were there.

Start a scan

Route two

Send us the links

You already know what the problem is. Paste the URLs and we go straight to assessing them. No discovery, no waiting on a report you did not need. Most clients who arrive this way have one review, one article, or one video in mind.

Send us the links

Questions

Straight answers.

Can you remove a review that is accurate, or one written by a real customer?

Whether a review is fair, accurate or written by a genuine customer does not decide whether we can move it. We assess each review, tell you before you spend anything whether we expect to remove it, and never bill an item we decline. You pay only once a review is confirmed gone.

Do you handle Tripadvisor?

Yes. We work on Tripadvisor, Google, Yelp and Trustpilot reviews, and on the articles, videos and social posts that rank on a property's name.

Do you remove a large number of reviews all at once?

No. Larger orders are removed gradually, paced over time, so your review profile changes the way it naturally would rather than all at once. Most reviews come down within 24 to 48 hours, and some take a little longer.

Will this affect my Google Business Profile?

The process is discreet. Nothing is added to or posted on your profile, nothing is announced publicly, and your listing, your other reviews and your information stay as they are. The reviews we remove simply no longer appear.

How discreet and private is this?

Privacy is our first priority. Your engagement is confidential: we never name our clients, never discuss your account with anyone outside the work, and never post or publish anything about it. Matter data is handled on a need-to-know basis, and you can ask us to delete your information at any time by emailing support@erasemyreputation.com.

How much does it cost?

Review removal on Google, Yelp and Trustpilot starts at $500 a review. Google and Trustpilot are $600 each for 1 to 5, $575 for 6 to 10, $550 for 11 to 20, $500 for 21 to 99 and $400 for 100 or more, counted together. Yelp is $750 each for 1 to 5, $700 for 6 to 10, $650 for 11 to 20 and $600 for 21 or more, counted separately. You are invoiced only once a review is confirmed gone, with no deposit and nothing charged for a review that stays up.

How long does removal take?

Most reviews come down within 24 to 48 hours, and some take a little longer. That is typical, not a promise about any single review, and you are never charged for one that stays up.

Confidential

Find out what is out there.

One message, in confidence, and nothing to pay for the scan. Ask us to scan everything, or send the links you already have. Either way you will know what we can remove, what each item costs, and how fast. Google, Yelp and Trustpilot reviews start at $500 a review Google and Trustpilot $600 each for 1 to 5, dropping to $400 at 100+. Yelp $750, dropping to $600 at 21+. and are invoiced only once they are gone.

Sent in confidence and used only to evaluate your matter. No mailing list.